Insurance Automation isn't a one time activity
Insurance carriers Automation in Insurance Carrier (Large or small), Many assume automation is a one-time activity, but changing policies, products, IT tech debts make it a continuous activity across functions forever! even placing a benchmark or maturity has been tough! meaning in NB (New business underwriting) we can do automation in ACORD, distribution (Agency or Bancassurance or broker or insurtech) Channels, marine open cover declaration automation, workmen comp insured and family data automation, user access authentication using auth0 or SailPoint. The majority of the world population don’t know chatgpt uses auth0 for growing millions of logins
we can do product rating automation, reinsurance ceding automation, policy service automation, policy endorsement and refund automation, renewal premium automation including notice, policy coverage risk level automation (not data library), billing and binding automation, claims fnol automation including OCR or kofax , investigation automation or adjuster automation, reserve automation , SIU Fraud automation, legal proceedings automation (hoping some courts allow system integration) insurance commission agency licensing automation including payments, training automation, customer service chat automation, voice automation using NLP, text chat automation, AML(anti money laundry) automation, PCI DSS, sanction screening, Audit (including it audit) VMS(Vendor) , ITIL Automation using Service Now or Jira or service cloud(SFDC), finance automation using sap tools and the list goes long. So these are lifelong activities even in a small or large scale carrier.
we can do product rating automation, reinsurance ceding automation, policy service automation, policy endorsement and refund automation, renewal premium automation including notice, policy coverage risk level automation (not data library), billing and binding automation, claims fnol automation including OCR or kofax , investigation automation or adjuster automation, reserve automation , SIU Fraud automation, legal proceedings automation (hoping some courts allow system integration) insurance commission agency licensing automation including payments, training automation, customer service chat automation, voice automation using NLP, text chat automation, AML(anti money laundry) automation, PCI DSS, sanction screening, Audit (including it audit) VMS(Vendor) , ITIL Automation using Service Now or Jira or service cloud(SFDC), finance automation using sap tools and the list goes long. So these are lifelong activities even in a small or large scale carrier.
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Jordan Singer
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Santiago Roberts
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